As the Customer Service Ambassador for Adorama Camera, I'm contracted as an External Consultant to act as an independent advocate on behalf of Adorama customers.
My brief is to search for Internet postings which refer to Adorama, in order to investigate and resolve complaints and concerns that posters have been unable to address through regular customer service channels.
I alert the Senior Management Team to customer feedback about individual members of staff (good as well as bad); report on indications of weak company policy - with recommendations for change, and provide a rapid response for customers seeking advice and / or support in relation to their purchases.
Any customer with an enquiry, query or complaint regarding an order - or any aspect of service from Adorama, is most welcome to contact me directly: firstname.lastname@example.org
Should you have an enquiry, query or complaint regarding an order - or any aspect of service from Adorama, please do not hesitate to contact me directly: email@example.com
Adorama Camera Customer Service Ambassador